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FAQ
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What types of documents or materials can be shredded?We are certified and can shred paper documents, file folders, envelopes, cardboard as well as Hard Drives, any type of media, and product destruction.
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Do you offer both on-site and off-site shredding services?Yes, we offer both on-site shredding, where our mobile shredding truck comes to your location, and off-site shredding at our secure facility.
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How do you ensure the security of our documents during shredding?We are NAID AAA certified and follow strict chain-of-custody protocols. We employ background-checked and trained personnel. Our shredding equipment is also state-of-the-art and meets industry standards for security.
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What certifications do your shredding services hold?We are certified by the National Association for Information Destruction (NAID) and adhere to the guidelines laid out for our company. We are subject to random spot checks at any time.
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Can you provide a certificate of destruction after shredding?Yes, we provide a Certificate of Destruction after every shredding service, ensuring compliance with privacy regulations.
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Do you offer recurring shredding services for businesses?Yes, we offer scheduled shredding services on a recurring basis to accommodate your business needs.
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What is the process for scheduling a shredding service?Simply contact us via telephone or go to our website and click “Request a Quote” to request a quote schedule service. We will work with you to find the best time and frequency for your shredding needs.
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Are your shredding services compliant with privacy regulations?Yes, our shredding services comply with federal and state privacy regulations, including HIPAA, FACTA, and GLBA.
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How do you handle the disposal of shredded materials?We responsibly recycle all shredded materials to minimize environmental impact.
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Is there a minimum or maximum quantity of documents for shredding?We can accommodate shredding jobs of any size, from one box to large-scale purges.
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Can you shred other items besides paper, such as hard drives or electronic media?Yes, we offer shredding services for a variety of materials, including hard drives, CDs, DVDs, and other electronic media.
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Do you provide shredding bins or containers for our office?Yes, we offer secure shredding bins and containers for your office to store documents awaiting shredding securely.
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What happens to the shredded materials after they are collected?The shredded materials are securely transported to our facility for recycling.
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How often should businesses schedule shredding services?The frequency of shredding services depends on your business's document disposal needs. We can work with you to establish a schedule that meets your requirements.
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Are there any restrictions on what can be shredded?We can shred most paper-based materials, but we do not shred hazardous materials, such as chemicals or flammable items or medical waste.
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Can you accommodate urgent shredding requests?Yes, we offer emergency shredding services for urgent shredding needs.
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What are the benefits of using professional shredding services over in-house shredders?Professional shredding services offer increased security, compliance with regulations, and convenience compared to in-house shredding.
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Do you offer shredding services for residential customers?Yes, we offer shredding services for both residential and commercial customers. We can pick your documents up at your location, or we offer drop-off services at our Shredding Plant in Jenison.
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How do you handle sensitive or confidential documents during shredding?We handle sensitive documents with the utmost care and ensure their secure destruction through our shredding process.
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What measures do you take to ensure environmentally responsible disposal of shredded materials?We partner with certified recycling facilities to ensure that shredded materials are responsibly recycled and processed in an environmentally friendly manner.
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