
FAQ
Frequently asked questions
- 01
We are certified and can shred paper documents, file folders, envelopes, cardboard as well as Hard Drives, any type of media, and product destruction.
- 02
Yes, we offer both on-site shredding, where our mobile shredding truck comes to your location, and off-site shredding at our secure facility.
- 03
We are NAID AAA certified and follow strict chain-of-custody protocols. We employ background-checked and trained personnel. Our shredding equipment is also state-of-the-art and meets industry standards for security.
- 04
We are certified by the National Association for Information Destruction (NAID) and adhere to the guidelines laid out for our company. We are subject to random spot checks at any time.
- 05
Yes, we provide a Certificate of Destruction after every shredding service, ensuring compliance with privacy regulations.
- 06
Yes, we offer scheduled shredding services on a recurring basis to accommodate your business needs.
- 07
Simply contact us via telephone or go to our website and click “Request a Quote” to request a quote schedule service. We will work with you to find the best time and frequency for your shredding needs.
- 08
Yes, our shredding services comply with federal and state privacy regulations, including HIPAA, FACTA, and GLBA.
- 09
We responsibly recycle all shredded materials to minimize environmental impact.
- 10
We can accommodate shredding jobs of any size, from one box to large-scale purges.
- 11
Yes, we offer shredding services for a variety of materials, including hard drives, CDs, DVDs, and other electronic media.
- 12
Yes, we offer secure shredding bins and containers for your office to store documents awaiting shredding securely.
- 13
The shredded materials are securely transported to our facility for recycling.
- 14
The frequency of shredding services depends on your business's document disposal needs. We can work with you to establish a schedule that meets your requirements.
- 15
We can shred most paper-based materials, but we do not shred hazardous materials, such as chemicals or flammable items or medical waste.
- 16
Yes, we offer emergency shredding services for urgent shredding needs.
- 17
Professional shredding services offer increased security, compliance with regulations, and convenience compared to in-house shredding.
- 18
Yes, we offer shredding services for both residential and commercial customers. We can pick your documents up at your location, or we offer drop-off services at our Shredding Plant in Jenison.
- 19
We handle sensitive documents with the utmost care and ensure their secure destruction through our shredding process.
- 20
We partner with certified recycling facilities to ensure that shredded materials are responsibly recycled and processed in an environmentally friendly manner.
- 21
Improper disposal of sensitive information can lead to data breaches, identity theft, and costly legal issues. When documents containing personal or confidential information are not properly shredded, they are vulnerable to theft, putting your business and clients at risk. Secure document destruction ensures that all sensitive data, whether financial, medical, or proprietary, is permanently destroyed. Shredding helps protect your reputation, ensures legal compliance, and maintains customer trust.
- 22
To avoid severe penalties, businesses must comply with data protection regulations like HIPAA, FACTA, and GDPR. These laws require the proper disposal of sensitive information. For example, HIPAA mandates the secure destruction of medical records, while GDPR ensures that personal data is disposed of securely. To stay compliant, choose a certified shredding provider, maintain a chain of custody for sensitive documents, and use proper methods for destruction, such as shredding or degaussing for electronics.
- 23
When choosing a shredding service, it’s important to assess your business’s needs. There are three main options:
On-site Shredding: This service provides the convenience of having your documents shredded at your location with a mobile shredding truck. It offers immediate, secure destruction and allows you to witness the process.
Off-site Shredding: Documents are securely collected and transported to a facility for destruction. This option is often more cost-effective for larger volumes of material.
One-time Shredding: Ideal for businesses with occasional shredding needs, this service allows for the destruction of large volumes of documents in one go.
Compare factors like service frequency, security, and cost to choose the best option for your business.
- 24
Old electronics, such as computers, hard drives, and phones, often contain valuable and sensitive data. Improper disposal of electronic waste (e-waste) can expose your business to data breaches. Secure e-waste recycling services destroy or wipe data from devices before they are recycled or repurposed. Ensure that hard drives are physically destroyed or degaussed to render the data irretrievable. Partner with a certified e-waste disposal provider to meet data protection standards and prevent unauthorized access to your information.
